Warranty Policy

30-Day Limited Warranty Policy

Shaft of Plenty™ – Shaft of Plenty Limited
Last updated: 1 July 2025

Thank you for purchasing a Shaft of Plenty™ flask. We stand behind the quality of our products and offer a 30 Day limited warranty for manufacturing defects under normal use.

1. What’s Covered

This warranty covers faults in materials and workmanship, including:

Leaks or cracks not caused by misuse
Manufacturing defects
Faulty welds, seams, or finishes under normal use conditions

2. What’s Not Covered

This warranty does not cover:

Damage from drops, impact, or mishandling
Misuse or neglect (e.g., storing unsuitable liquids like acid or carbonated drinks)
General wear and tear, including cosmetic scuffs or scratches
Damage caused by cleaning in a dishwasher (unless explicitly marked as dishwasher safe)
Modification or alteration of the product
Patination or tarnishing of brass fittings through ageing and use.

3. Warranty Period

This warranty is valid for 30 Days from the original date of purchase.
Claims made after this period will not be eligible for replacement or refund.
Proof of purchase is required (e.g., order number, receipt, or confirmation email).

4. How to Make a Claim

To file a warranty claim:

1.Email us at info@shaftofplenty.com

2.Include:

Your order number
A brief description of the issue
Clear photos showing the fault or damage

3.Our team will assess your claim and respond within 5 working days.

5. Resolution Options

If your claim is approved, we will offer one of the following at our discretion:

A free replacement of the same or equivalent item
A full refund of your purchase price
In some cases, we may request the item be returned for inspection

If the product is deemed faulty, we will cover the cost of return postage.

6. Exclusions and Legal Rights

This warranty applies only to products purchased directly from www.shaftofplenty.com or authorised resellers.
This warranty is non-transferable and applies only to the original purchaser.
Your statutory rights under the Consumer Rights Act 2015 are not affected by this warranty.

7. Contact Us

For warranty claims or questions:

Email: info@shaftofplenty.com
Website: www.shaftofplenty.com
Registered Address: Link 1 Industrial, George Henry Road, Great Bridge, Tipton, DY4 7BU

If any part of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.